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Frequently Asked Questions

Mitsu’s guided self-therapy app is designed for anyone experiencing symptoms of stress, anxiety, low mood, depression, or related challenges-and is looking for structured, science-backed support from the comfort of home.

It’s ideal for individuals who:

  • Want high-quality therapy at a more affordable price (less than Rs. 5,000)
  • Prefer a personalized, flexible mental health program
  • Like to work at their own pace, with expert guidance
  • May not be ready for or have access to in-person therapу

Our flagship 8-week guided self-therapy program is priced at just ₹4,999-that’s about 70% more affordable than traditional in-person therapy sessions.

What’s included:

  • A personalized therapy plan tailored to your needs
  • Ongoing expert support throughout your journey
  • Access to science-backed tools and techniques for managing anxiety, depression, and more
  • Progress tracking using globally recognized clinical assessments

Not sure yet? Try our 1-week introductory program for just ₹1,299 to explore our approach before committing to the full experience.

Getting started is easy-and takes just a few minutes.

  1. Download the Mitsu app from the [Google Play Store / App Store] or sign up on our website
  2. Complete a short assessment to help us understand your needs
  3. Get matched with a personalized therapy plan and your dedicated therapist
  4. Choose between the 1-week trial or the full 8-week program
  5. Begin your journey-with daily guidance, self-paced tools, and expert therapist support right from the app

No long waitlists. No hassle of scheduling. Just high-quality care-on your terms.

Yes. Our members experience up to 80% reduction in anxiety and depression symptoms after completing the program.

These results are measured using globally recognized clinical assessment tools, the same ones used by mental health professionals around the world.

We combine personalized therapy plans, science-backed techniques, and expert guidance to deliver real, lasting change-all at a fraction of the cost of traditional therapy.

 

Yes, our expert psychiatrists can prescribe medication when needed. For guidance on accessing this service, please reach out to our customer support team-we’re here to help!

Absolutely. At Mitsu, your privacy and confidentiality are a top priority.

  • All your program work and messages are securely stored and protected by your personal password.
  • Your individual data is accessible only to your assigned therapist-no one else on our team, including other therapists, can access it.
  • Each therapist has a separate, secure login and dashboard that allows access only to their assigned members.
  • All data is stored on highly secure cloud servers (Amazon Web Services)-we do not store any information locally.

You can read more in our Privacy Policy for full details.

Guided self-therapy is a proven approach that helps you build the skills to manage your mental health-on your own, but not alone.

Unlike traditional therapy that happens entirely in a therapist’s clinic or over calls, guided self-therapy allows you to learn and apply evidence- based techniques at your own pace, with ongoing support from a trained therapist.

In fact, over two decades of research show that guided self-therapy can be just as effective as in-person therapy.

Yes. After completing the 8-week program, you’ll continue to have access to all the video lessons, tools, and activities-so you can revisit them anytime you need.

If you’d like to stay connected with your therapist, you’ll also have the option to extend chat support or schedule additional calls, at an additional cost.

At Mitsu, we’re here to support your journey-even beyond the program.

No, unfortunately. If you are at risk of harming yourself or another person, please stop and immediately contact one of the following
resources:

24/7 helplines:
Tele-MANAS
14416 and 1-800-891-4416
Languages: English, Hindi, all regional languages

Vandrevala Foundation
99996 66555
Languages: English, Hindi, 10+ regional languages

Kiran
1-800-599-0019
Languages: English, Hindi, regional languages

Mpower 1-on-1
1-800-120-820-20050
Languages: English, Hindi, Marathi, and regional languages upon request

4-10 pm helplines:
Samaritans Mumbai
84229 84528 | 8422984529 | 84229 84530
Languages: English, Hindi, regional languages